Reward & Redemption Terms

These terms describe how WalkCoins coins work. They form part of our Terms of Service.

1. Coins are loyalty points

WalkCoins coins are loyalty reward points with no monetary value. They are non-transferable and non-cashable, cannot be exchanged for cash or transferred to another user, and are not a prepaid instrument, e-money, wallet balance, or security.

2. Earning coins

• Coins are earned from your steps only, validated server-side.
• The published rate at launch is illustratively 1 coin per 250 steps, with a daily earning cap (illustratively 10,000 steps). Exact values are shown in the app.
• The coin-to-reward rate is fixed and public. We will not reduce the redemption value of coins you have already earned.
• Rewarded ads, daily spins, and streaks grant Sparks (in-app-only), never coins.

3. Redeeming coins

• Redemption is for in-kind rewards only — mobile/DTH recharge and brand vouchers — subject to a published minimum (currently 1,500 coins).
• There is no cash, UPI, or bank withdrawal.
• Each reward displays its exact coin price before you confirm.
• Rewards are fulfilled through a licensed rewards/voucher partner; WalkCoins acts as a distributor, not the issuer of any voucher or prepaid instrument.

4. Fulfilment & availability

We aim to fulfil redemptions promptly and show live status in the app. Catalogue items, denominations, and availability may change. If a reward cannot be fulfilled, we will credit your coins back.

5. Expiry & inactivity

Coins may expire after a stated period of account inactivity (clearly shown in-app). We will give reasonable notice before expiry where required.

6. Fraud, reversal & caps

Coins credited in error, or through spoofed steps, automation, multiple accounts, referral abuse, or other fraud, may be withheld, reversed, or voided, and related redemptions cancelled. Suspicious or first-time high-value redemptions may be held for manual review.

7. Prize draws & sweepstakes

Any prize draw offered is free to enter(no coins staked, "no purchase necessary") and governed by separately published rules. WalkCoins does not run coin-staked chance games.

8. Taxes

Rewards are provided as loyalty benefits. You are responsible for any taxes that may apply to you. Where the law requires tax deduction on a particular reward, we will comply and provide the relevant documentation.

9. WalkCoins Plus (optional subscription)

• WalkCoins Plus is an optional paid subscription offering in-app perks only — bonus Sparks, a Sparks multiplier on rewarded ads, streak protection, premium themes, advanced insights, and reduced interstitial ads (by tier).
• A subscription never grants redeemable coins, never raises your coin earning cap, and never accelerates or increases any redemption or pay-out. Paying for Plus has no effect on your coins or their fixed redemption rate.
• Sparks granted through Plus are in-app-only and, like all Sparks, are not redeemable for cash and have no monetary value.
• Subscriptions are billed and managed by the Apple App Store or Google Play and auto-renew until cancelled. Manage or cancel any time in your store account; cancellation stops future renewals and access continues until the end of the paid period.
• Refunds are handled per the applicable app store's policy.

10. Inviting friends

• Every account has one invite code. A new user can enter a friend's code once, during the first 7 days of their account, and receives 200 Sparks.
• The friend who invited them receives 250 Sparks once the new user has been active on 5 separate days after joining with the code. A day counts as active at 2,500 or more steps accepted by WalkCoins on that day.
• These two invite rewards are paid in Sparks, which are in-app only, are not redeemable for cash, and never become coins.
• A user with 10 invited friends who are active and still hold an account may receive 5,000 coins, once per account. The request is reviewed before the coins are added and may be declined.
• Inviting yourself, using more than one account or device, inviting each other in turn, or invites from accounts that are not genuinely active do not qualify. Rewards obtained this way may be withheld or reversed as set out in section 6.

11. Changes

We may update future earning rates, the catalogue, and these terms, with notice for material changes — never by devaluing coins you have already earned.