Contact & Grievance

We want WalkCoins to be the walk-and-earn app that actually answers. Here is how to reach a real person.

Support

Email [email protected] or use Profile → Help in the app. We aim to respond within 2 business days.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, our Grievance Officer handles complaints about content, data, and redemptions:

• Name: The Grievance Officer, Brandmongo Services Private Limited
• Email: [email protected]
• Address: Innov8, Tower D, 9th Floor, Unitech Cyber Park, Durga Colony, Sector 39, Gurugram, Haryana 122001, India
• Response SLA: acknowledgement within 48 hours; resolution within 15 days.

Data protection requests

For access, correction, or deletion of your data, see Data Deletion or write to [email protected].

Company

WalkCoins is operated by Brandmongo Services Private Limited (CIN U73100HR2024PTC121708), Innov8, Tower D, 9th Floor, Unitech Cyber Park, Durga Colony, Sector 39, Gurugram, Haryana 122001, India. WalkCoins is part of the SSP Launchpad portfolio.

Report fraud or abuse

Spotted something suspicious — fake steps, a scam impersonating WalkCoins, or a reward that didn't arrive? Email [email protected] with details and we will investigate.